Our customer support team have listened to your feedback and used their knowledge to put together a list of answers to your most frequently asked questions. To begin browsing our FAQ, please scroll down the page to find an answer to your questions:

How long will it take for my confirmation e-mail to arrive?

Your confirmation e-mail should arrive in your inbox within 5-10 minutes of a successful transaction. If you still have not received your confirmation e-mail within an hour of your payment, please call the main office or submit the contact form with your details.

Why is my confirmation e-mail blank?

When creating your confirmation e-mail, we use cookies stored on your system to fill in specific data fields. It's likely that the cookie that the system is trying to use has expired, or you have disabled cookies in your web browser. If you receive a blank confirmation e-mail, please forward it to, along with the course and dtaes you have booked for and our office team will resend the confirmation e-mail to you.


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